Pender Pro is driven by core design principles that we’ve crafted over many years of creating high impact initiatives that stick.

Our Core Principles

Values driven

If what you are trying to achieve does not have something meaningful at it’s core, people are not inspired to act.

Know the problem

We take the time to explore the current situation and usually, the issues are not what people assume they are.

Know what you want

People will work to make something happen if they know the end result makes sense and moves them.

1 + 1 + 1 = 5

Better together: results are always much more impactful than expected, especially with a collaboration culture.

Keep it simple

Over-thinking and complexity cause confusion and inaction. Less is more when it comes to behavioral change.

Put in the work

All good things take effort. People will act if the change makes sense, the benefits are clear, and the why story is compelling.

Pull vs push

Discussion, sense-making, ideation, myth busting, learning by doing are our methods. No info firehoses here.

Iterate, iterate, iterate

Concept design takes numerous passes to get right. Sometimes ideas just don’t work, so we fix ‘em fast.

No ropes!

Focus on the task at hand, with no frills, gimmicks, and distractions. 100% relevant and immediately useful.